Experience Design
We create business value by helping our clients design for people.
We explore the interactions between a company and its customer in terms of experiences that respond to an individual’s needs, desires, and behaviors. This intensive focus on individual experiences allows us to clearly define and discover business opportunities as well as inspire and inform more effective design solutions. Following are the offerings we use to deliver value to our clients:
User Interface Design
A lot of consulting firms can build a technically advanced and correct solution. But that’s really only half of the battle. If users can’t understand or use an application, they won’t. We place a strong emphasis on making sure applications are usable and helping you execute on this vision. The return on investment that a good application interface can produce is staggering. For internal applications, it can boost productivity, and for external applications, it can increase loyalty and results for end users.
Usability Assessment
We review your current web site or application and help identify all of the potential room for improvement. Whether it’s saving users clicks on a particular task, streamlining a process, or providing additional context to improve users’ understanding, we present our findings in a concise and elegant recommendations document. We can even help you implement the recommendations if you would like.
Accessibility Audit
If you’re a government site or if you compete for government funds, you should already be familiar with Section 508 because your web site is required by law to be accessible. With the ARRA now providing billions of dollars to health care, energy, infrastructure, and education, more and more of our clients are interested in accessibility. But even if you’re not in this group, it’s important to make sure your site can accomodate the growing number of users with visual or motor impairments. Good accessibility is good for everyone, and we can help you provide online services to all your customers. We can put together a recommendation on everything you need to do to make your site both accessible and compliant.
